I. INFORMATION IN COMPLIANCE WITH THAT ESTABLISHED IN LAW 34/2002, OF JULY 11, OF THE SERVICES OF AN INFORMATION AND ELECTRONIC COMMERCE COMPANY
In compliance with the provisions of Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (hereinafter, LSSI-CE), is reported in expressly, accurately and unequivocally, both to the recipients of the service and to competent bodies, the following aspects related to the service provider of the information society:
SOCIAL DENOMINATION: INFORMATION STORAGE, S.L.
ACTIVITY: Development, supply and provision of computer services
ADDRESS: Calle Cullera, 73 – 3C. CP-46035 (Valencia), Spain.
TEL. +34 96 390 40 49
FAX: +34 96 394 32 02
REGISTRATION DATA IN THE COMMERCIAL REGISTRY: Registered in the Mercantile Registry of VALENCIA Volume 7672, Book 4971, Folio 155, Section 8, Page V 94013
II. INFORMATION IN COMPLIANCE WITH THE REGULATION OF PROTECTION OF PERSONAL DATA
In Europe and Spain there are data protection rules designed to protect your personal information that is mandatory for our entity.
For this reason, it is very important for us to understand perfectly what we are going to do with the personal data we ask for.
Thus, we will be transparent and we will give you control of your data, in simple language and with clear options that will allow you to decide what we do with your personal information.
Please, if, after reading this information, you have any questions, do not hesitate to ask us.
Thank you very much for your help.
1. Contact our data protection delegate
Do you know that in our organization we have a data protection delegate to whom you can send all your complaints, doubts and suggestions about the use of your personal information?
Our data protection delegate is called AUDIDAT and these are your contact details:
Telephone number: +34 96 131 88 04
Contact email address: firstname.lastname@example.org
2. How your data is used
In general, your personal data will be used to facilitate our relation with you, to better provide you with our services, and to respond to the requests you have made to us through the forms on our website.
Likewise, they can also be used for other activities, such as advertising or promoting our activities.
3. Why do we need to use your data?
Your personal data is necessary to better relate to you and to provide our services, which is allowed within the law.
However, there are certain situations in which we will need your prior permission to be able to perform certain activities, such as being able to send you publicity or publish your image on the Internet. For this, we will put at your disposal a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information.
4. Who will see the information we ask for?
In general, only the personnel of our entity who are duly authorized may have knowledge of the information that we request.
Similarly, those entities that need to have access to it may be aware of your personal information so that we can provide our services. For example, our bank will know your data if the payment of our services is made by card or bank transfer.
Likewise, your information will be known by public or private entities to whom we are obliged to provide your personal data due to compliance with any law. To give you an example, the tax law requires us to provide the tax agency with certain information about economic operations that exceed a certain amount.
In the event that, regardless of the aforementioned assumptions, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.
5. How will we protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information. For this, our entity has approved a data protection policy and annual controls and audits are carried out to verify that your personal data is safe at all times.
6. Will we send your data to other countries?
There are countries in the world that are safe for data and others that are not so secure. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data. In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission and apply effective security measures that reduce the risks of sending your personal information to another country.
7. How long will we keep your data?
We will keep your data for the duration of our relationship and as long as the laws obliges us. Once the applicable legal deadlines have ended, we will proceed to eliminate them in a safe and environmentally friendly manner.
8. What are your data protection rights?
At any time, you can contact us to know what information we have about you, rectify it if it is incorrect and eliminate it once our relationship is finished if this is legally possible. You also have the right to request the transfer of your information to another entity. This right is called “portability” and may be useful in certain situations. To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, so we can identify you. In the offices of our entity, we have specific forms to request these rights and we offer help to complete them. To learn more about your data protection rights, you can consult the website of the Spanish Agency for Data Protection (www.agpd.es).
9. Can you withdraw your consent if you change your mind at a later stage?
You can withdraw your consent if you change your mind about the use of your data at any time. For example, if you were interested in receiving advertising for our products or services, but no longer wish to receive more publicity, you can let us know through the form available at our offices.
10. If you feel that your rights have been disregarded, where can you make a claim?
If this happens, you can file a claim with the Spanish Agency for Data Protection, through one of the following means:
Electronic office: www.agpd.es
Postal address: Spanish Agency for data protection Calle Jorge Juan, 6 28001-Madrid
Via telephone: Telf. +34 901 100 099 Telf. +34 91 266 35 17
To formulate a claim in the Spanish Agency of Protection of Data does not entail any cost and the assistance of lawyer or solicitor is not necessary.
11. Will we create profiles about you?
Our policy is not to create profiles about the users of our services. However, there may be situations in which, for the purpose of providing the service, commercial or otherwise, we need to develop profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs. In this case, we will always keep you informed in advance and apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
12. Do we use your data for other purposes?
Our policy is not to use your data for other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission beforehand through clear options that will allow you to decide.
13. Quality of the data processed
Our policy is not to collect data from people under the age of thirteen, and in the event that a person under thirteen years old provides us with their data, we will proceed to its immediate destruction. You must not provide false or third-party information without your consent. You are responsible for the veracity and accuracy of the information provided.